Recently I was in a difficult situation and called Mr. Nadeau's office. Instead of getting an answer like: you need to see a lawyer at an hourly rate of $XXX, Mr. Nadeau responded to my phone call, he was very nice and spent 45 minutes to discuss my situation with me. He provided me with professional advice, instructed me that the first step I should take should be for my best interest, and he also offered me several options to resolve the problem. At the end of the conversation, Mr. Nadeau stated: "If you need further help, you know where to find me." Much appreciate for your kindness, time and advice Mr. Nadeau!